Soapbox Post

I recently read Neil Postman's excellent Amusing Ourselves to Death. Postman offers a critique of the corrosive effect of television on American discourse, education and culture. Television is of course the dominant media of the 20th century, and as Postman describes it, "The problem is not that television presents us with entertaining subject matter but that all subject matter is presented as entertaining, which is another issue altogether." Anything presented on television is evaluated first by its potential to entertain; its capacity to inform or enlightened is nearly irrelevant. When entertainment becomes the central virtue, politics becomes talking heads shouting at each other, rather than a considered debate over the issues and merits of policy. Religion is reduced to a public spectacle without any spiritual or moral dimensions. Educational television teaches children that anything that isn't fun isn't worth learning. 

Amusing Ourselves to Death is one hell of a jeremiad, but it was published in 1985.  What does Postman’s theory imply when extended to the defining media of the 21st century, the Internet?

The technology of the Internet is very good at two things, interpersonal communication, like email, IM, and forums, and personal publishing such as blogs, Twitter, Facebook, and Youtube. The best thing that can happen to something on the web is that it goes viral, that people feel compelled to send it on to all their friends. Intrapersonal communication, a need to pass around the best stuff, and a forum for public display; strip out the jargon and what you have is old fashioned gossip.

Email and IMs make gossip faster and easier, but don't alter its age-old nature and purpose of maintaining cliques. (I use clique in the formal sense to mean a small group of people strongly connected to one another, rather than as a description of what happens in high school.)  Friends, families, collegial groups are all cliques, and they maintain their integrity or cliquishness by the constant exchange of news and private observations.  Cliques are vital; we turn to them for support and personal definition.

 

Facebook carries out the ostensible functions of gossip without any human intermediation whatsoever, we stay in touch with our friends, find out how their lives and relationships are going, check out their favorite bands and TV shows, but it does not have the same social function.  The Twitter feed is a sterile medium compared to the richness of interpersonal relationships. It is a diet-gossip that allows us to feel as if we have many friends, while in reality we become further isolated. Friendships maintained by passively observing profiles and blindly flinging updates into the ether can’t be counted on in the same way as old fashioned friendships.


Gossip has always played a role in politics, but when it plays the preeminent role, honest evaluation of our leaders, their beliefs, and executive ability become impossible. The more salacious a piece of gossip is, the more engaging it is. Instead of being entertained, we are disgusted and titillated, the truth of a rumor is basically irrelevant,
 and fact-checking often strengthens misinformed beliefs. The damage to public discourse is obvious. Politics becomes little more than innuendo, name-calling, and black propaganda. Yes, it’s always been bad, but I believe that the level of misinformation in the public sphere is rising, and is embedded in the architecture of Internet technologies.

I don't have an antidote. We never came up with one for television, and a glance at the TV-guide will show you it’s worse than ever before (see the Ghosts-and-Loggers, I mean History Channel.) On an individual level, we can steel ourselves against internet rumor, and work to maintain friendships in the real world, but that's just a band-aid. I think it will take a new medium.  But any new technology must be better than what it replaces, and the possibilities of what we will find more engaging than entertainment and gossip frightens me.

 

 

About the Author:  Michael Burnam-Fink is a doctoral student in ASU’s Human and Social Dimensions of Science and Technology program.  This post can also be found on his personal blog, We Alone on Earth.
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